Terms & Conditions

Introduction

Welcome to Grace of Awadh (“Company,” “we,” “our,” “us”). By accessing [www.graceofawadh.com] (“Website”) or purchasing our products, you agree to the terms set forth below. Please read carefully before making a purchase.

Eligibility

  • You must be 18+ years of age, or have parental/guardian consent to shop.
  • By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

Products & Pricing

  • We specialize in handmade candles, jewellery, fabrics, and lifestyle products.
  • Slight variations in color, texture, or size may occur due to artisanal production.
  • Prices are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise mentioned.
  • We reserve the right to revise pricing, offers, or product availability without prior notice.

Orders & Payments

  • Orders are accepted only after full payment is successfully processed through Razorpay or other approved methods.
  • If a transaction fails but payment is deducted, the refund will be initiated automatically by your bank/payment provider.
  • We may cancel orders that appear fraudulent or suspicious.

Intellectual Property

  • All images, text, graphics, designs, logos, and content on this Website are property of Grace of Awadh.
  • Unauthorized reproduction, distribution, or commercial use in any form whatsoever, without express written confirmation obtained via electronic email from md@graceofawadh.com along with a physically signed letter from the MD is strictly prohibited.

Customer Responsibilities

You agree not to:

  • Misuse our Website for unlawful activities.
  • Provide false, incomplete, or misleading information during checkout.
  • Interfere with website security, payment systems, or backend operations.

Liability Disclaimer

  • Grace of Awadh is not responsible for indirect, incidental, or consequential damages.
  • Customers are solely responsible for the safe use of candles, jewellery, and fabric products.
  • We disclaim liability for allergic reactions or injuries resulting from product misuse.

Governing Law

  • These Terms shall be governed by and interpreted under the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of courts in Ludhiana, Punjab.