Shipping & Delivery

Introduction
Grace of Awadh is committed to ensuring a reliable and smooth delivery experience for all customers.

Serviceable Locations
- We currently ship across India.
- International orders are accepted upon prior request.

Dispatch Timeline
- Orders are dispatched within 2–5 business days of confirmation.
- Bulk/custom orders may take longer.

Delivery Timeframe
- Metro Cities: 3–5 business days.
- Non-Metro Cities: 5–10 business days.
- Remote Areas: Up to 12–15 business days.

Shipping Charges
- Charges displayed at checkout.
- Free shipping may apply to select promotions.

Tracking
- Tracking ID provided once the order is dispatched.
- Updates depend on courier partner systems.

Damaged Packages & Proof Requirement
- Customers must provide a continuous unboxing video for claims related to transit damage or missing items.
- Without such proof, claims for refunds or exchanges may not be entertained.

Company Discretion
Grace of Awadh reserves the right to update or modify this Shipping & Delivery Policy without prior notice.